Keeping subscribers happy - how far would you go?
March 13th, 2009 | industry news, management | 1 commentA Chicago Reader blogger reports that a Chicago Tribune reader is one tough customer. Coleen Davison has not been happy with a perceived decline of substance and increase in pop culture coverage in the wake of the Tribune company’s financial turmoil and redesign in the fall of 2008. She participated in a reader survey to [...]
